downs motors ottery st mary garage

Ottery St Marys Premier Independent Garage

Mill Street
Ottery St Mary
EX11 1AB
Tel: 01404 812002
downs motors ottery st mary garage downs motors ottery st mary garage downs motors ottery st mary garage

Servicing

We recommend that you book your vehicle in for a service at least every 12 months or every 12,000 miles, or whichever comes first. This is in line with most manufactures servicing schedules.

Getting your car serviced couldn’t be easier with us. We have applied to the Motor Codes; an independent body set up by the government to improve customer standards of customer care in the motor trade. In partnership with the Government and the RAC/AA, their job is to raise the standards across the whole industry…..we are proud to comply by their codes of practice.

Fred, Sam and Adrian regularly attend accredited training courses to ensure they are up to date with the latest technologies, so that whatever the make and model of your car, we will know how to service it.

Government legislation now means that no matter how new your vehicle is, you can have it serviced wherever you like and it will not invalidate your warranty, provided all parts are fitted are of the necessary quality and standard. When you book through us, all services are carried out using only first class parts and lubricants, so you can rest assured that your vehicle is in safe hands.

WE WILL ALWAYS INFORM YOU AND ADVISE YOU SHOULD THE TECHNICIANS FIND ANYTHING WRONG WITH YOUR CAR. ANY EXTRA WORK NEEDED IS ONLY CARRIED OUT PRIOR TO YOUR AUTHORISATION.

 

Problem or Unexpected vehicle repair bill?

Downs Motors now offers Payment Assist finance on those unexpected or problem repair bills either as a result of MOT failure or significant repairs needed to keep you on the road and mobile. Downs Motors is the only vehicle servicing and MOT garage in Ottery St Mary that offers this service.

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Payment Assist can help you work through unexpected bills.

Payment Assist offers a service tailored for the automotive sector with an intention to help alleviate the burden of unexpected repair bills that can happen during MOT or service time. Payment Assist can help you budget better for unexpected repairs or additional work that may dent your finances as opposed to either putting it off or unnecessarily leaving your car in a dangerous or unroadworthy condition.

Payment Assist are here to help, spreading the cost of this work means that you can remain driving safely, whilst paying for the work over a 4 month period. The payment plan is interest and fee free* and is designed to support you when you need it most.

* – Certain conditions may apply.

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